We started this discussion on professionalism as a mark of a healthy organisation. We looked at the concept, and the benefits that can be derived from it. In this concluding part we shall consider seven strategies that can make you become more of an expert in your work.



1. Dress. Always appear in a business-like manner, and come prepared for any expected or unexpected official assignment.  Dressing corporately indicates that you mean business.  In some organisations, casual dressing is allowed especially on Fridays, the last working day of the week. The casual wear could be the company’s customized T-shirt, or native attire. Whatever the case, dress modestly in accordance with the company code.

2. Behave as an specialist. Behave as an expert by supporting your supervisor, and your colleagues in the office.  Respect your seniors, colleagues, subordinates and even yourself.  When you do this, you will earn their respect too, because respect is reciprocal.

3. Show dedication. Be punctual and regular at work.  Arrive the office punctually, and be willing and ready to work late whenever occasion demands it.  Give credits to those who deserve it generously, and appreciate others’ contribution to the team work.  Have a positive attitude toward your job.  Attend to issues responsibly, and responsively.

4. Demonstrate proficiency. Exhibit excellence, integrity, and ethical standard in your work, and make clear your commitment and loyalty to the company.  Accept responsibility for your actions, don’t trade blames.  Be a solution provider, have foresight and be proactive in fixing problems.  Avoid pettiness, bickering, office drama and other distractions.

5. Manage time efficiently. Avoid time wasters.  Have specific time to receive callers; and prioritize your job.  Make use of the calendar to plan your schedule.  You can also use the diary or note for appointments.  Set aside specific time to attend to emails, and respond to them.  Organise your workspace, and arrange your files such that you are able to store and retrieve information easily.  Work for the money you earn, don’t waste time on frivolities, like computer games, pornography or other irrelevant things.

6. Be a leader in your field. Take on leadership position in your profession; be a calculated risk taker, and a problem solver.  Offer to chair committees, or lead groups.  Stay abreast with changes in your profession through skill seminars and continuing education programmes.

7. Speak as an expert.  Practise solid handshake, and maintain eye contact when you meet a colleague.  Speak clearly, and listen more attentively than you talk.  Remain poised, and control yourself when under work pressure, or when challenged.  Improve your speaking (and writing) skills by enrolling in relevant training courses.

Have you an experience to share with us as an expert?  We’ll be glad to hear from you.